Privacy Policy - Kamboh Schools Parent Portal

Last Updated: August 26, 2024
Effective Date: April 1, 2023

About This App: The Kamboh Schools Parent Portal is a mobile application designed to provide parents and guardians with secure access to their children's academic information, including attendance, grades, marks sheets, and other school-related data.

1. Information We Collect

1.1 Personal Information

We collect the following personal information to provide you with access to the school portal:

School Credentials: School code, family ID, parent email address, and password
Account Information: User preferences and theme settings
Device Information: Device type, operating system version, and app usage statistics

1.2 Information Collected Automatically

The app automatically collects:

Usage Data: App performance metrics, crash reports, and error logs
Network Information: Connection status and network type for troubleshooting
Download History: Information about documents downloaded through the app

2. How We Use Your Information

We use the collected information for the following purposes:

Authentication: To verify your identity and provide secure access to the school portal
Service Delivery: To display your children's academic information and school updates
App Functionality: To enable features like document downloads, notifications, and offline access
Performance Improvement: To optimize app performance and fix technical issues
Security: To protect your account and prevent unauthorized access

3. Data Storage and Security

3.1 Local Storage

Your credentials and preferences are stored locally on your device using:

Encrypted Storage: All sensitive data is encrypted using AES-256 encryption
Secure Preferences: Uses Android's EncryptedSharedPreferences for maximum security
Local Database: School data is cached locally for offline access

3.2 Network Security

We implement several security measures:

HTTPS Communication: All data transmitted to kamboh.net is encrypted
Certificate Validation: Ensures secure connections to legitimate servers
Session Management: Secure session handling with automatic timeout

4. Data Sharing and Third-Party Services

4.1 School Portal Integration

Your information is shared with:

Kamboh.net: The school management system that hosts your children's academic data
Your School: Administrators and teachers at your children's school

4.2 Third-Party Services

We use the following third-party services:

Google Play Services: For app distribution and updates
Firebase Crashlytics: For app stability monitoring and crash reporting
Android System Services: For notifications, downloads, and device integration

5. Data Retention and Deletion

Data Retention: Your data is retained as long as you use the app and for a reasonable period after account deletion to comply with legal obligations.

Data Deletion: You can delete your data by:

Uninstalling the app (removes local data)
Contacting your school to deactivate your portal account
Requesting data deletion through our support channels

6. Your Rights and Choices

You have the following rights regarding your data:

Access: View and download your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Portability: Export your data in a portable format
Opt-out: Choose not to receive certain types of communications

7. Children's Privacy

Important: This app is designed for parents and guardians to access their children's academic information. We do not knowingly collect personal information directly from children under 13. All data access is through parent/guardian accounts.

8. App Permissions

The app requests the following permissions to function properly:

Internet Access: To connect to the school portal and download documents
Storage Access: To save downloaded documents and cache data
Network State: To check connectivity and provide offline functionality
Wake Lock: To ensure downloads complete even when the screen is off

9. International Data Transfers

Your data is primarily processed in Pakistan where our servers are located. If you are located outside Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan where our servers are located and our central database is operated.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

Posting the updated policy in the app
Sending you a notification through the app
Updating the "Last Updated" date at the top of this policy

11. Contact Information

For Privacy-Related Questions:

Email: kambohcomputing@gmail.com

Subject Line: "Privacy Policy Inquiry"

For Technical Support:

Contact your school's IT administrator or the school office

Data Protection Officer:

Kamboh Computing Services
Email: kambohcomputing@gmail.com

12. Legal Basis for Processing

We process your personal information based on:

Contract Performance: To provide you with access to the school portal services
Legitimate Interest: To improve app functionality and security
Legal Obligation: To comply with applicable laws and regulations
Consent: Where you have provided explicit consent for specific processing activities

13. Complaints and Dispute Resolution

If you have concerns about how we handle your personal information, you may:

Contact us directly using the contact information above
File a complaint with your school's administration
Contact relevant data protection authorities in your jurisdiction

By using the Kamboh Schools Parent Portal app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.